Case study transcripts

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Tesco

Stephanie Farrell: As a single mum to me daughter, Isobel, living in Haydock alone, just me and me daughter, she was two at the time, I was actually at the time quite depressed and, um, lonely to be honest, and I was trying to get back into work but finding it really difficult. When you’ve been out of work for so long as well it’s just, it’s so hard to take that initial step.

Well, I started off on checkouts, um, just like doing me obvious me training. I did silver training straight away, just because uh, I loved it. I was that enthusiastic they used to have to drag me off for me breaks, it was quite sad really.

Jo Frith: In Haydock we gave 99 people work, um, through a partnership process. They get certificated courses that they’ve never done before, um, and that really gives them that sense of confidence and achievement in what they’re doing.

Stephanie Farrell: Well, I could see myself moving up, I could see myself being team leader within six months. But I know I will be a team leader, hopefully a manager, and who knows where from there. It just makes you feel amazing knowing that you’re part of a team wherever it is, just having that something else to do instead of just getting up in the morning, cleaning your house, taking the kids to school, cleaning the house, picking them up, cleaning your house. You’ve got something to do, you’ve got another purpose.